Slow
I was referred through Credit Karma to One Main for a personal loan I was pre approved for the loan on One Main web site. I had submitted all my personal information for the loan. I was also told someone will contact me to verify my information. Today this morning a employee called to do a new credit application even through I was pre approved. After the process I asked how long will it take to get a word back. He “employee”replied a hour. And I asked why was all this information needed sense your company has already approved me. “why the questions like it a new credit application” The employee replied in a Hesitating manner, that we just ask questions to support the loan. Not a decision factor sense you were already pre approved. I was like ok. 3 hours later I call One Main back to checkout why no call back in a hour like the Rep said he would also I was concerned about the loan. Same guy answered the phone and after saying my name incorrectly twice. I was informed that my loan was denied because I’m self employed?! Even though my credit score qualifies me for the loan and my personal information provided. Very disappointing. I feel One Main miss leading people with their intention. If not. They should have stated in front that One Main doesn’t grant loans to self employment customers. And or you need a W2 from a previous year. Thats not true for a self employmed person. Banks, lending Institutes require less as long as your information checks out. Bank statement and references. And other lenders give loans every day. I feel lied too by One Main they had no intention to loan me money they just wanted my information to sell for profit.
Slow and unsuccessful. Lead you on then shut you down.
These girls are awesome they help you with everything you need to get the money you need.and they are super upbeat
Onemain Financial is a US Finance company based in Omaha, Nebraska. Onemain Financial is located at 7613 Cass St, Omaha, NE 68114, USA.
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