Sushi is good, service was great this past week. Had wine; Conundrum for the first time here and it was so good I'm buying some for home. The patio was plenty warm and has a nice setting.
I'm unimpressed, and the location is not convenient so I'm unlikely to return.
I liked the food! It's delicious. I had the Macadamia Nuts Chicken. The appetizers were also great. The Tuna tower looked delicious too! My friend got it.
When I arrived, unfortunately I'd forgotten to bring my phone so I had to go in. There is no dedicated carry out parking, so I'm sure that is why I would have needed my phone. Oh well. I entered and there was no host. Employees were actively trying not to look at me so as not to have to help me. After a couple minutes of wandering around the restaurant one server asked if I'd been helped. She got the order together. She was polite and courteous.
The food was delicious, but I'm unlikely to return. I'd received a $20 dining certificate through my work and decided to order appetizers online for a 9pm pickup, which I'd done before 6pm. Because there was not space to indicate special instructions, I called to inform them of the certificate. This is NOT a gift card/certificate. It was a trade between my employer and Kona. I knew that any of these that came in to our restaurant would need a manager signing off on it. I was trying to be courteous and inform them before I arrived. The person who answered the phone interrupted me 3x as I tried to explain the situation and assured me that the server could take the card without the manager's approval, though I tried to explain it wasn't a card. No semblance of communication skills were being practiced.
Went here from time to time, it's too far for us (35-45 min drive, depending on traffic) so if we go around that area, we timed it so we can do happy hours. Like the ambience, service and taste. We probably should stick to their sushi & American options because it tastes better than their Asian options like chicken satay, potstickers, chicken & shrimp lettuce wraps. Overall it's good. Explore what suits you, one person taste might be different from others. Be adventurous!
When I got out my certificate she immediately said "I have to have a manager approve this." I told her that I'd tried to tell whoever answered the phone that I knew this would be the case, but they were rude and refused to even listen, obviously assuming that I didn't know what I was talking about. And talking over me the entire time. The server suggested it was a hostess, but regardless she didn't know what she was talking about and I actually did.
The food is pretty tasty. I've been to Kona a few times. It's not my favorite sushi place, but their rolls are good and they have a nice selection. They are fairly expensive and the portions are very small, so it's probably best to go during happy hour so you can leave feeling a little full without spending a fortune. The service has always been very good.
Kona Grill Omaha is a US Bar based in Omaha, Nebraska. Kona Grill Omaha is located at 295 N 170th St, Omaha, NE 68118, USA.
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