This is absolutely the worst business around for pool and spa treatment we this is a hotel and we ordered 1 item from them a month ago and still nobody can tell me my order is in. Then we called them to come repair our pipe for our pool they never showed up and never answered the phone i have called twice and still no answer. If you want a place to go for pool and spa stuff I recommend " Classic pool and spa" i have switched our business and classic pool and spa is absolutely amazing and wonderful nice employees
Great people working there! Great prices!
We love supporting local businesses but this is not one we can suggest to people based on the experience my parents had and what is being said by Jason in reply to bad reviews. Please be careful when dealing with this company.
Parents bought a spa from here. Spa worked fine for a few months and then had a couple issues. Which isn't a problem in itself, but the one time a technician came to work on the spa said, "I don't know what's wrong. I'll do some research and be back tomorrow". He never came back and despite several calls to get someone back to fix the problem nobody ever came.
Worst "business" ever. Surprised this place is even still running. They steal your money, lie about what they offer and don't care about you as a customer as long as they can take your money. Been trying to get them out for a service call for months and the owner Jason, refuses to come out. Return messages. The workers lie about him being there so he can't talk on the phone. Don't fall into the scam of this company. I've contacted the BBB to look into this place. Reading all the other reviews it looks like I'm not the only one either. Going to try and get this place shut down so no one else gets scammed.
But besides all this, it's not a coincidence that there are all these bad reviews. A real business owner that truly cared about their clientele would do whatever it takes to make sure their customers are taken care of. Jason who is replying to these reviews is very unprofessional. Instead of making excuses about why there's a bad review and trying to justify it, why not ask what you could do to fix the problem or make it right?
We've always done business with Superior and we always have a great experience. We just had a new pool liner installed and Chad did an amazing job and even worked in the unseasonably cold rainy weather.
Superior Spa Pool is a US General Contractor based in Omaha, Nebraska. Superior Spa Pool is located at 9507 Q St, Omaha, NE 68127, USA.
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