I had a leak on my stone coated metal roof that was installed by another roofer from by the previous owner. The original installer informed me that they used out of town crews and didn't know how to work on a stone coated metal product. Anthony from Last Time was great to work with. They were extremely busy but he was able to fit me in. Great service and there prices were reasonable as well.
Just an awesome family owned roofing company. Loyalty, trustworthy, and genuine!
All of the staff is friendly & knowledgeable.
Great place to get your roof done. The guys did excellent work.
Absolutely atrocious customer service and quality of work!!! Avoid at all cost. Zero stars is my real grade. You've been warned. I wish I would have trusted my gut after meeting with the Rep Paul from here. This was my first roof replacement from a hailstorm and it couldn't have gone worse. The guy Paul seemed scetchy and shady, but was recommended to me by a "no-longer" trusted source. Where to begin? They quoted a price $1200 less than the other bids, but came in $1000 more than quoted, making them about equal on cost. They lied. They never kept a single work start time across several different fixes, replacements, or repairs.They lied. Completion was suppose to take one 4-6 weeks, it drug on for a full six months. They lied. They stated they would clean up after the jobs were completed. I had to clean up myself. They lied. I'm still finding nails in the yard to this day. Very worrisome because I have young children. They lied. I'm looking out my second floor bedroom window while typing this and there's nails everywhere on the roof. They lied. They replaced light fixtures on the front and rear of my home and they are already loose and falling off. All-around shotty workmanship with little care for quality of work. I will end up spending an additional $1500 paying reputable folks to correct all the errors Lasttime Roofing's workman made. I don't know what did more damage to my home, the hailstorm or Lasttime Roofing's workman. I do know that a lesson was learned by myself, and it's the "Lasttime" I or anyone I know and can tell should use this company. They are the typical low quality, low care contractor company I heard nightmare stories about. The old adage that, Price rises with quality was very true here. My advice if you are reading this pay a little more and hire a reputable roofing company. Charles in Omaha.
Update: March 20, 2017
Lasttime when to BBB website to refute and attack my review of them. Check BBB for yourself. Here's my reply: Your representative Paul "Is" the face of your business to the customer (myself), as well as the main point of contact for myself with your company. He was also the on-site person on each repair, as well as the person of contact between the insurance adjuster and your company. During the repair process of the roof, and several side jobs like: gutter replacement (still to this day unfinished), house trim repainting (still to this day unfinished) while your company was paid in full. I placed (no exaggeration) dozens of calls and text messages requesting repairs, updates, and better workmanship. Most calls went unanswered, unreturned, or when answered, "obfuscation or lies" flowed from your representative. The fact that your company is online here refuting me, verses fixing the core problems is in itself exhibit A that your company doesn't understand customer care or service. Your reply on here is the first real effort I've seen on your company's behalf, and even it is to further your interests, not the buyer of the service. You folks should have a F grade on BBB site. Stop making excuses. Reach out to customer. Fix the issue. Easy customer care formula that basic professional businesses know. Apparently your company doesn't. Shame on you...attacking a paying customer instead of the problem. Refuting me is cheaper than actually doing the job you were hired to do. Your company is the worst.
Lastime Exteriors is a US Roofing Contractor based in Omaha, Nebraska. Lastime Exteriors is located at 8901 Maple St, Omaha, NE 68134, USA.
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