I got my nails done here and my nails turned out amazing. I decide to go back and I called the day before to book an appointment with who did my nails last time. I was driving there running a little bit late tried to call them no one picked up. A few minutes later they called me asking if I'm still coming in I said yes I'm right around the corner I'll be there in a minute. I walked and checked in waiting the lady I had requested was given to someone else when I asked for her I was very upset because they had just called me. So I got my nails done they did not have color I wanted then I asked for matte black shellac the nail tech said she did not know how to make them not shiny so I told her how since I've had it done a million times she still couldn't do it. I payed $93 with a tip and even told them what happened the lady at the front desk said she couldn't do anything and that it was all my fault. I wanted to get my nails done for my birthday and it was horrible.
It's not always bad but this time around they told us it would be half an hour. A group of 3 girls came about half an hour later without an appointment, were told it would be 45 minutes but were seated 10 minutes later. At about an hour wait, we asked how much longer. They said we were next (guessing ten minutes after we pressed for an actual measurement of time for an answer). So we asked about the group seated earlier and we were told "well I didn't seat them". It was a frustrating waste of an hour.
Always an amazing experience! Great staff!
Went in to see my regular girl. She does a great job and is friendly. Well she was on vacation. So I settled for other girls. I had 2 different people doing my nails and all the second girl did is complain about having to do my nails because I like them long. I will go back for my regular girl but only her. Then I was gonna have my 9 year old daughters nails painted and they forgot. I told them in the beginning about both of us. My little girl was so disappointed but she understood why I had to leave. They didn't even offer me anything for being unhappy!
I do my nails better myself. Small selection of colors. Rude management. Not impressed. There's many better places in Omaha.
American Nails And Spa is a US Hair Care Studio based in Omaha, Nebraska. American Nails And Spa is located at 3618 N 165th St, Omaha, NE 68116, USA.
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