Some of the most incompetent staff I've ever seen at a healthcare facility. My pcp is also at Lakeside and their office is amazing! I don't understand why the psychiatric office is so awful. There have been at least 3 occasions where they have dropped the ball. One time I was left waiting for my Dr. for over an hour only to be told that she wouldn't be able to see me! Today I had an appointment scheduled that I had scheduled back in June after my provider left. When I went in, I was told that my appointment has been cancelled and no one would be able to see me. What?! The receptionist told me that they had called me in June after I had scheduled to get me in sooner with another provider. In that voicemail they never indicated that they were going to cancel my appointment that was scheduled for today bc I had been scheduled with the wrong provider! If you're going to cancel an appointment, tell the patient that! Or better yet, schedule the patient with the correct provider in the first place. I'm livid and this is the last straw with this place. I'm going to be training for a new job next Monday and will be gone all day for the next 2 months so I will not have time to take time off work and possibly be told my appointment has been cancelled or be kept waiting all day. What a crock!
Chi Health Psychiatric Associates is a US Doctor based in Omaha, Nebraska. Chi Health Psychiatric Associates is located at 16909 Lakeside Hills Ct, Omaha, NE 68130, USA.
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