Great office, staff is amazing. Highly recommend!
I have never experienced an easier or more pleasant visit to a doctor's office. I had a piece of something stuck under my eyelid that was scratching my eye and making me absolutely miserable....I was able to get in over my lunch hour, be examined and treated, and on my way in less than 30 minutes. The staff was exceptionally professional and friendly. Dr. Goldstein was great. I was able to finish my day feeling significantly better and today my eye feels almost 100%.
Friendly, informed, patient and helpful: great office AND optical!
I had an Eye exam and testes done at Ilumin, there was a miscommunication somewhere and they did tests that I had with another Doctor and my insurance refused to pay for the duplicate tests, I was very upset when I was billed for these tests. Then Sherry the office manager called me, apologized for the miscommunication and reversed all but the basic exam of $50. I could not have been happier with how Sherry jumped in and took care of my problem and very professionally and sincerely. Sometimes in any busy there can be a problem and it id how that business handles the problems that speak to the integrity of that business. Sherry thank you again for making my lemons into lemonade! Definitely recommend Ilumin Eye Care
I had been a patient of Dr. Parson's at Ilumin for about 20 years. I decided to have her do my cataract surgery. Bad idea! She told me I would be sedated for the procedure, and the Ilumin surgery coordinator assured me that all her cataract patients were sedated. Turned out I went through the procedure at Methodist Hospital with no sedation: Very unpleasant: bright, laser-like light beam into my dilated eye; I could feel Dr. Parson's surgical motions, her pushing on the eyeball, and see the penetration and movement of surgical blades into my eye. She repeatedly admonished me to stop twitching my eye, even though I could not control such movement. At the post-op appointment, Dr. Parson said that two others she operated on the same day had complained about no sedation. I asked if she shouldn't have checked for sedation before starting surgery, and she said that wasn't her responsibility; the anesthesiologist was also a doctor, and sedating was his job, according to her. I suffered significant cornea swelling and macular edema after the surgery. In switching to another ophthalmological practice to treat those conditions, the Ilumin staff were less than cordial in forwarding my medical records.
Ilumin is a US Doctor based in Omaha, Nebraska. Ilumin is located at 16820 Frances St, Omaha, NE 68130, USA.
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