Wow terrible service department. Never have any issues with your product or they will crucify you for it. Service manager accused us of showing him furniture that wasn't theirs because he didn't recognize it. They won't fix a cushion issue because the seam whole is too big even though it is under warranty. Of course no where does it say the size of the year in the warranty. Regional manager was suppose to call us back and never did. Completely blew is off. Many other issues. Will never waste our money on a company like this again. 10s of thousands of dollars wasted in them
First and last time doing business with them.
Great furniture store, that has not been bought out by the Evil empire at 72nd street
Quality furniture but staff is NOT friendly or helpful.
Well, here we are and no furniture. I called them and they told me that there was a delay until the end of January. Gee, a phone call advising us of this would have been nice. They told me someone in charge would call me back....waiting to hear from them too.
It makes me sad to write this. We spent a pretty sizable amount of money here for a sectional and ottoman. The designer we worked with was great. They told me we should have our furniture by the 23rd of December, 2016.
Great service.
Ethan Allen is a US Furniture Store based in Omaha, Nebraska. Ethan Allen is located at 10720 Pacific St, Omaha, NE 68114, USA.
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