Our puppy stayed one night here after having surgery to remove a pine cone that nearly killed her. The staff were very attentive and Dr. Vinson even offered to stay well past her shift to monitor our pup since we were really nervous after just almost losing her hours before. The place was clean and she seemed well cared for and comfortable when we checked in on her before leaving. They also texted us at night a couple of times with update, which we really appreciated.
This evening I took my senior Italian Greyhound to the Urgent Pet Care West and I appreciate the wonderful emergency care that was given to my Iggy companion. From the time I walked in to the clinic, to the time I left, all clinic employees I encountered were kind, caring, and professional. It was a busy Friday evening, yet I never felt like we were being rushed through. The medical care was great and the cost for the emergency care was reasonable. I’m grateful to have a clinic like this one available when emergency services are needed! Thank you Dr Buhr and clinic staff for you care and kindness.
They saved the life of my nieces puppy. I met up with my niece at the vet for moral support after her puppy accidentally got a hold of prescription medication. If they hadn't taken her there when they did she wouldn't be here today. The pup has made a full recovery and is causing chaos to the house once again. Thank you to everyone who saved and took care of little Lily. Bless You!
More interested in giving you a high bill than giving you back a healthy pet. Recommend tests and procedures that aren't tied to what you go in for. We won't go back.
I’ve been here several times. All of the vets I’ve encountered at this place have been wonderful, although I’ve questioned a few of their care plans and whether or not they were trying to force procedures that were unnecessary. But the constant has been a vet tech named Octavia who had been consistently rude and combative when I’ve asked questions. We had to make the horrific decision of putting our pet down and they don’t offer any disposal of our poor kitty other than a $60 cremation or just come pick up the body. So we have to go through even more agony of picking up our poor 3 yr old boy and burying him somewhere. I appreciate the majority of the staff but feel like they often push expensive and unnecessary tests and procedures on you.
Urgent Pet Care West is a US Veterinary Care based in Omaha, Nebraska. Urgent Pet Care West is located at 4257 S 144th St, Omaha, NE 68137, USA.
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