Good for what it is. Cheap clothes at cheap prices.
I'm Dreaming..
Some good prices and sales!!
Poor service and the customer wasn't right today.
Pinch Me!!
Another thing, nobody wants gift cards. This is probably some scheme to keep money in the store right after christmas and robbing people of the choice to purchase items elsewhere. Pandering to stock holders and greed for those end-of-year bonuses. Strike two Old Navy.
Trendy Shreds At This Price!
Very helpful staff. Nice atmosphere
I came in to return two sweaters that I bought with a gift a receipt (read: proof of purchase). I told the cashier I wanted the money put back on my credit card. She acknowledged my request. After a bit she said, we can put this on a gift card. Then I reminded her I wanted it back on my credit card. She said, oh, it might be too late, I already processed it to go on a gift card. The she brought someone else over to see if this other person, who I assume was a shift lead, could fix it. She couldn't and said it'll have to go on a gift card. I said that was unacceptable, and then, wait for it ... she proceeded to accuse me of "not even bringing in [my] receipt." In what retail world is it okay to accuse of your customers, with receipt in hand, of doing the wrong thing? Bad form Old Navy. You're losing business with that inexperienced, unrestrained, excuse for management.
Old Navy is a US Clothing Store based in Omaha, Nebraska. Old Navy is located at 10000 California St, Omaha, NE 68114, USA.
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