Very helpful and patient staff.
Gunderson's, and in particular Samantha and Cody, made this daunting and intimidating experience a completely enjoyable one all of the way through the process. My girlfriend and I were anxious to begin this experience, not sure where to start or what to look for or even when in the world we even wanted it. However, because of the commitment, responsiveness and most importantly, the fun loving interaction we had with them, we completely changed on minds on the entire process and enjoyed returning to the store time and time again throughout. It is likely we would not already be engaged if it weren't for the classy, professional, and cheerful nature of Samantha and Cody at Gunderson's. We had a blast! Thank you both sincerely.
Cody and Sam are amazing. They helped turn a moment into a memory.
The extra time, thoughtfulness, and attention we received does not define customer service, it exemplifies customer care. They truly do !!
I took my mom's mothers ring in to get repaired and a stone added for my last brother. I gave the order in which the birth stones were to be put in. When I picked up the ring (after never getting phone calls letting me know it was in, I had to make calls), the quality was great except the stones were out of order. Instead of offering to fix this mistake, the person helping me made excuses why it was in the incorrect order. I ended up leaving with the ring and I'm definitely not going back. The reason I gave a 2 was because the quality of goods was good not the service
Every single person I encountered at this store was simply a dream to work with and very helpful. The jeweler himself made sure to come out and talk to me and let me know that he will take special time to ensure my ring did not heat up above his comfort level and answered any questions I had. Over all I was very happy with the price, quality, and time frame with my experience here.
I can never express my gratitude enough !
Being that my future husband ordered my engangement ring, everything turned out amazing I just needed to go up a tiny bit in size to account for my fingers possibly swelling turning the hot summer months. My ring has horse hair inlayed into the middle of the ring. This being said I was fairly nervous on how it would react to the heat during the resizing process.
Marty fetch
Gunderson S Jewelers is a US Jewelry Store based in Omaha, Nebraska. Gunderson S Jewelers is located at 17255 Davenport St #111, Omaha, NE 68118, USA.
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